Planning and Scheduling of Business Processes in Run-Time: A Repair Planning Example

Over the last decade, the efficient and flexible management of business processes has become one of the most critical success aspects. Furthermore, there exists a growing interest in the application of Artificial Intelligence Planning and Scheduling techniques to automate the production and execution of models of organization. However, from our point of view, several connections between both disciplines remains to be exploited. The current work presents a proposal for modelling and enacting business processes that involve the selection and order of the activities to be executed (planning), besides the resource allocation (scheduling), considering the optimization of several functions and the reach of some objectives. The main novelty is that all decisions (even the activities selection) are taken in run-time considering the actual parameters of the execution, so the business process is managed in an efficient and flexible way. As an example, a complex and representative problem, the repair planning problem, is managed through the proposed approach.Ministerio de Ciencia e Innovación TIN2009-13714Junta de Andalucía P08-TIC-0409

A CSP model for simple non-reversible and parallel repair plans

Thiswork presents a constraint satisfaction problem (CSP) model for the planning and scheduling of disassembly and assembly tasks when repairing or substituting faulty parts. The problem involves not only the ordering of assembly and disassembly tasks, but also the selection of them from a set of alternatives. The goal of the plan is the minimization of the total repairing time, and the model considers, apart from the durations and resources used for the assembly and disassembly tasks, the necessary delays due to the change of configuration in the machines, and to the transportation of intermediate subassemblies between different machines. The problem considers that sub-assemblies that do not contain the faulty part are nor further disassembled, but allows non-reversible and parallel repair plans. The set of all feasible repair plans are represented by an extended And/Or graph. This extended representation embodies all of the constraints of the problem, such as temporal and resource constraints and those related to the selection of tasks for obtaining a correct plan.Ministerio de Educación y Ciencia DIP2006-15476-C02-0

Supporting the Optimized Execution of Business Processes through Recommendations

In order to be able to flexibly adjust a company’s business processes (BPs) there is an increasing interest in flexible Process-Aware Information Systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses additional challenges to its users. This work proposes a recommendation system which assists users during process execution to optimize performance goals of the processes. The recommendation system is based on a constraint-based approach for planning and scheduling the BP activities and considers both the control-flow and the resource perspective.Ministerio de Ciencia e Innovación TIN2009-1371

A Constraint-based Model for Multi-objective Repair Planning

This work presents a constraint based model for the planning and scheduling of disconnection and connection tasks when repairing faulty components in a system. Since multi-mode operations are considered, the problem involves the ordering and the selection of the tasks and modes from a set of alternatives, using the shared resources efficiently. Additionally, delays due to change of configurations and transportation are considered. The goal is the minimization of two objective functions: makespan and cost. The set of all feasible plans are represented by an extended And/Or graph, that embodies all of the constraints of the problem, allowing non reversible and parallel plans. A simple branch-and-bound algorithm has been used for testing the model with different combinations of the functions to minimize using the weighted-sum approach.Ministerio de Educación y Ciencia DIP2006-15476-C02-0

Conformance checking and diagnosis for declarative business process models in data-aware scenarios

A business process (BP) consists of a set of activities which are performed in coordination in an organizational and technical environment and which jointly realize a business goal. In such context, BP management (BPM) can be seen as supporting BPs using methods, techniques, and software in order to design, enact, control, and analyze operational processes involving humans, organizations, applications, and other sources of information. Since the accurate management of BPs is receiving increasing attention, conformance checking, i.e., verifying whether the observed behavior matches a modelled behavior, is becoming more and more critical. Moreover, declarative languages are more frequently used to provide an increased flexibility. However, whereas there exist solid conformance checking techniques for imperative models, little work has been conducted for declarative models. Furthermore, only control-flow perspective is usually considered although other perspectives (e.g., data) are crucial. In addition, most approaches exclusively check the conformance without providing any related diagnostics. To enhance the accurate management of flexible BPs, this work presents a constraint-based approach for conformance checking over declarative BP models (including both control-flow and data perspectives). In addition, two constraint-based proposals for providing related diagnosis are detailed. To demonstrate both the effectiveness and the efficiency of the proposed approaches, the analysis of different performance measures related to a wide diversified set of test models of varying complexity has been performed.Ministerio de Ciencia e Innovación TIN2009-1371

OptBPPlanner: Automatic Generation of Optimized Business Process Enactment Plans

Unlike imperative models, the specifi cation of business process (BP) properties in a declarative way allows the user to specify what has to be done instead of having to specify how it has to be done, thereby facilitating the human work involved, avoiding failures, and obtaining a better optimization. Frequently, there are several enactment plans related to a specifi c declarative model, each one presenting specifi c values for different objective functions, e.g., overall completion time. As a major contribution of this work, we propose a method for the automatic generation of optimized BP enactment plans from declarative specifi cations. The proposed method is based on a constraint-based approach for planning and scheduling the BP activities. These optimized plans can then be used for different purposes like simulation, time prediction, recommendations, and generation of optimized BP models. Moreover, a tool-supported method, called OptBPPlanner, has been implemented to demonstrate the feasibility of our approach. Furthermore, the proposed method is validated through a range of test models of varying complexity.Ministerio de Ciencia e Innovación TIN2009-1371

Improving the Computational Efficiency in Symmetrical Numeric Constraint Satisfaction Problems

Models are used in science and engineering for experimentation, analysis, diagnosis or design. In some cases, they can be considered as numeric constraint satisfaction problems (NCSP). Many models are symmetrical NCSP. The consideration of symmetries ensures that NCSP-solver will find solutions if they exist on a smaller search space. Our work proposes a strategy to perform it. We transform the symmetrical NCSP into a newNCSP by means of addition of symmetry-breaking constraints before the search begins. The specification of a library of possible symmetries for numeric constraints allows an easy choice of these new constraints. The summarized results of the studied cases show the suitability of the symmetry-breaking constraints to improve the solving process of certain types of symmetrical NCSP. Their possible speedup facilitates the application of modelling and solving larger and more realistic problems.Ministerio de Ciencia y Tecnología DIP2003-0666-02-

Optimized Time Management for Declarative Workflows

Declarative process models are increasingly used since they fit better with the nature of flexible process-aware information systems and the requirements of the stakeholders involved. When managing business processes, in addition, support for representing time and reasoning about it becomes crucial. Given a declarative process model, users may choose among different ways to execute it, i.e., there exist numerous possible enactment plans, each one presenting specific values for the given objective functions (e.g., overall completion time). This paper suggests a method for generating optimized enactment plans (e.g., plans minimizing overall completion time) from declarative process models with explicit temporal constraints. The latter covers a number of well-known workflow time patterns. The generated plans can be used for different purposes like providing personal schedules to users, facilitating early detection of critical situations, or predicting execution times for process activities. The proposed approach is applied to a range of test models of varying complexity. Although the optimization of process execution is a highly constrained problem, results indicate that our approach produces a satisfactory number of suitable solutions, i.e., solutions optimal in many cases

A Constraint-based Job-Shop Scheduling Model for Software Development Planning

This paper proposes a constraint-based model for the Job Shop Scheduling Problem to be solved using local search techniques. The model can be used to represent a multiple software process planning problem when the different (activities of) projects compete for limited sta®. The main aspects of the model are: the use of integer variables which represent the relative order of the operations to be scheduled, and two global constraints, all different and increasing, for ensuring feasibility. An interesting property of the model is that cycle detection in the sched- ules is implicit in the satisfaction of the constraints. In order to test the proposed model, a parameterized local search algorithm has been used, with a neighborhood similar to the Nowicki and Smutnicki one, which has been adapted in order to be suitable for the proposed model.Ministerio de Educación y Ciencia DIP2006-15476-C02-0